Terms and Conditions

Terms and Conditions

This website is operated by Mainovoo. Throughout the entire website, the terms "we," "us," and "our" refer to Mainovoo. Mainovoo offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. The terms and conditions apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these terms and conditions carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these terms and conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these terms and conditions are considered an offer, acceptance is expressly limited to these terms and conditions.

The terms and conditions apply to all new features or tools added to the current store.

At any time, you can review the most current version of the terms and conditions on this page.

We reserve the right to update, change, or replace any part of these terms and conditions by posting updates and/or changes to our website. You are responsible for checking this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. ACCEPTANCE

1.1 By accepting these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

1.2 You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

1.3 You warrant that you have not been convicted of any computer- or internet-related crime and have not previously been refused products or denied access to the website.

1.4 We reserve the right to refuse service to anyone for any reason at any time.

1.5 By placing an order, you declare that: A. You have carefully and fully read these Terms and Conditions; B. You will make your purchase of the order solely in accordance with these terms; C. An order confirmation will be solely based on these terms; and D. You will adhere to these Terms and Conditions.

1.6 It is not permitted to transmit worms, viruses, or any other form of harmful code.

1.7 Any breach or violation of any of the terms will result in an immediate termination of your services.

2. ONLINE STORE TERMS

2.1 We reserve the right to refuse service to anyone for any reason at any time.

2.2 You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

2.3 The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

3.1 We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Your reliance on the material on this site is at your own risk.

3.2 This site may contain certain historical information which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. MODIFICATIONS TO THE SERVICE AND PRICES

4.1 Prices for our products are subject to change without notice.

4.2 We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

4.3 We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

5. PRICE

5.1 The prices of the products listed on our website include delivery costs but exclude any applicable duties, taxes, customs charges, or similar government charges ("unpaid and unpaid").

5.2 All rights, fees, customs duties, taxes, or other government charges and statements for the import of the products to the delivery address are your responsibility and shall be borne by you. These charges are exclusive of the product prices. For some deliveries, additional charges may be incurred that are not the responsibility of the seller and must be paid by the customer. This includes additional costs in addition to shipping costs, customs duties, or import taxes that may apply when goods are shipped from a non-EU country (America, China, etc). It is the buyer's responsibility to pay customs duties and/or import taxes correctly and to comply with all laws and regulations of the importing country. Since import regulations vary by country, you should check the customs duties and import taxes of your country before placing an order. The buyer must check upon receipt of the goods whether they comply with all laws and regulations of the importing country.

5.3 We strive to ensure that all details, descriptions, and prices of the products on our website are accurate. In the event of errors in pricing, we will inform you as soon as possible and provide the opportunity to confirm your order at the correct price or cancel your order. If we cannot contact you or receive no response from you, the order will be canceled, and the full amount refunded. If you choose to confirm your order, we will arrange for delivery and charge or refund amounts as indicated in our notice shortly after receipt of your confirmation.

5.4 We are not obliged to fulfill an order if the price on the website is incorrect, even after receipt of an order confirmation.

5.5 Prices may be changed from time to time. However, such changes will not affect orders for which an order confirmation has already been sent.

6. PLACING AN ORDER

6.1 After placing an order, all orders are subject to stock availability. If we have sufficient stock to fulfill your order, you will receive an order confirmation as our acknowledgment of your order. In the event of delivery problems or unavailability of stock to fulfill your order, we will inform you by email and refund any payments for the order.

6.2 A contract is formed only when we provide you with an order confirmation and only with respect to the product(s) specified in the order confirmation. These Terms and Conditions form part of the contract and apply to the exclusion of all other terms.

6.3 If your order consists of multiple products, the products may be delivered to you in separate shipments at different times.

6.4 We reserve the right to remove products from the website at any time. We also reserve the right to edit or remove material or content from the website.

6.5 We are not liable to you or any third party for the removal of a product from our website or for editing or removing material or content from our website.

6.6 We reserve the right to refuse or reject an order placed by you at any time, even after sending you an order confirmation. We cannot be held liable to you or any third party for canceling or refusing an order.

6.7 If we cancel your order after receiving payment, the full amount of the order will be refunded to you, even after sending an order confirmation.

7. PAYMENT

7.1 You can pay for the products by using a payment intermediary listed on our website.

7.2 You also have the option to fully or partially settle your order with a discount voucher issued by us (subject to availability of the discount vouchers). These promotional vouchers can only be redeemed online during the checkout process.

7.3 For the processing of payments between you and us, we may use payment intermediaries. You agree that we may provide documents and information about you to these payment intermediaries, including documents and information containing your personal data.

7.4 We do not act as a regulated payment processor or money transfer office and do not accept responsibility for any payment problems or disruptions caused by the payment intermediaries.

7.5 It is your responsibility to provide complete and accurate information during the payment process, and all payments must be made with your own funds. By placing an order, you declare that: A. The payment method used belongs to you; B. If applicable, you are the rightful holder of the promotional voucher/discount coupon; and C. You have sufficient funds or credit facilities to pay for the relevant order.

7.6 We are not liable for unauthorized use by third parties of your credit, debit, or prepaid cards, even if these cards have been reported as stolen. We may inform all competent authorities, including credit information bureaus, about fraudulent payments or other illegal activities.

7.7 You may not: A. Initiate or attempt to initiate chargebacks regarding a payment you have made for products; or B. Reverse any payment you have made regarding products.

7.8 You will fully indemnify and hold us harmless for any chargeback or reversal of payments initiated by you, and for any loss, costs, liability, or expenses suffered by us as a result of or in connection with such chargeback or reversal.

8. DELIVERY

8.1 We aim to deliver your order to the delivery address provided by you at the time of ordering.

8.2 We provide an estimated delivery date when checking out your order.

8.3 If we expect not to meet the estimated delivery date, we will notify you accordingly. However, we are not liable for any loss, costs, damages, or expenses due to delayed delivery, to the extent permitted by law.

8.4 In some cases, we may not be able to deliver products to certain locations. In that case, we will notify you and arrange for cancellation and refund of the order, or delivery to another delivery address confirmed by you.

8.5 The risk of the products passes to you upon delivery to the delivery address, unless the delivery is delayed due to your non-compliance with obligations under these terms and conditions. In that case, the risk passes on the date the delivery would have occurred had you not defaulted.

8.6 If you are not available to receive the order, we may leave a notice with instructions for redelivery or collection from the carrier.

8.7 If delivery or collection is delayed due to your unreasonable refusal to accept delivery, or if you fail to accept or collect the order from the carrier, we reserve the right to charge costs and other expenses that need to be reasonably incurred to return the order to the sender, without prejudice to other rights or remedies available to us.

8.8 The shipment of goods takes place within a period of 3-30 days after confirmed receipt of payment. The standard delivery time is 12-19 business days, with a maximum of 6 weeks in exceptional cases, unless otherwise stated in the product description. The shipment is not directly carried out by the owner; the manufacturer/supplier ships the order once the complete stock is available.

9. PRODUCTS OR SERVICES

9.1 Some products or services may be available exclusively online through the website. These products or services may have limited quantities and are only subject to return or exchange according to our refund policy: [LINK TO THE REFUND POLICY] 

9.2 We have made every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer screen will be accurate.

9.3 We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis.

9.4 We reserve the right to limit the quantities of any products or services that we offer. We reserve the right to make changes to product descriptions or associated prices at our own discretion and without prior notice. We also reserve the right to discontinue a product at any time. Any offer for any product or service made on this site is void where prohibited.

9.5 We do not guarantee that the quality of products, services, information, or any other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

10. ACCURACY OF BILLING AND ACCOUNT INFORMATION

10.1 We reserve the right to refuse any order placed with us. We also reserve the right to limit or cancel quantities purchased per person, per household, or per order at our discretion. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make changes to or cancel an order, we will attempt to notify you by email and/or the billing address/phone number provided at the time the order was placed.

10.2 We reserve the right to limit or refuse orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

10.3 You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and credit card numbers with expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please refer to our Refund Policy: [LINK TO THE REFUND POLICY]

11. OPTIONAL TOOLS

11.1 We reserve the right to provide you with access to optional third-party tools over which we neither have control nor monitor.

11.2 You acknowledge and agree that we provide such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

11.3 The use of any optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third party(ies).

11.4 In the future, we may offer new services and/or features through the website (including the introduction of new tools and resources). Such new features and/or services shall also be subject to these Terms and Conditions.

12. LINKS TO THIRD-PARTY SITES

12.1 Certain content, products, and services available via our service may include materials from third parties. Links to third-party websites on this site may direct you to third-party websites that are not affiliated with us.

12.2 We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.

12.3 We are not liable for any damages or consequences related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

12.4 We advise you to carefully review the policies and practices of third parties and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.

13. USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

13.1 If you submit specific submissions to us at our request, such as participating in contests, or provide creative ideas, suggestions, proposals, plans, or other materials online, by email, by post, or otherwise ("comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use the comments provided by you in any medium.

13.2 We are not obligated to (1) keep any comments confidential; (2) pay compensation for any comments; or (3) respond to any comments.

13.3 We reserve the right, but are not obligated, to monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

13.4 You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality, or other personal or proprietary right.

13.5 Furthermore, you agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.

13.6 You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for all comments you post and their accuracy.

13.7 We are not responsible and assume no liability for any comments posted by you or any third party.

14. PERSONAL INFORMATION

Your provision of personal information through the store is governed by our Privacy Policy, which can be accessed here: [LINK TO PRIVACY POLICY].

15. ERRORS, INACCURACIES, AND OMISSIONS

15.1 Periodically there may be information on our website or in the service that contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, product shipping charges, delivery times, and availability.

15.2 We reserve the right to correct any errors, inaccuracies, or omissions, and to change or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

15.3 We are not obligated to update, amend, or clarify information in the service or on any related website, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

16. PROHIBITED USE

16.1 In addition to other prohibitions as set forth in the terms and conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet.

16.2 We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.

17. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

17.1 We do not guarantee, represent, or warrant that your use of our service/product will be uninterrupted, timely, secure, or error-free.

17.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

17.3 You agree that from time to time we may remove the service/product for indefinite periods of time or cancel the service at any time, without notice to you.

17.4 You expressly agree that your use of, or inability to use, the service/product is at your sole risk.

17.5 The services and all products delivered to you through the website are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, whether express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

17.6 In no case shall Mainovoo Amsterdam, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

18. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Mainovoo Amsterdam and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

19. SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

20. INTELLECTUAL PROPERTY RIGHTS

20.1 The structure, code, and organization of the website are subject to intellectual property rights.

20.2 We own or are the licensee of all intellectual property rights in relation to our website, including the material published on it. These works are protected by copyright laws and treaties around the world. All rights are reserved.

20.3 You may use the website and its associated content solely for personal and non-commercial purposes, and in accordance with these terms and conditions. The content of the website also includes information relating to the products offered.

20.4 You agree to immediately notify us of any alleged infringement of the intellectual property rights owned by us.

20.5 Without our prior written consent, you are not permitted to use our trademarks.

21. INDEMNIFICATION

21.1 Upon request, you will fully indemnify and hold harmless the Indemnified Parties from and against all claims, costs, and losses of any kind whatsoever that the Indemnified Parties may suffer or incur as a result of or in connection with:

(a) any material breach of the provisions of these Terms and Conditions by you;

(b) any fraudulent, negligent, unlawful, or reckless act or omission with respect to your obligations under these Terms; and

(c) your use of our Website.

21.2 We reserve the right to recover from you all expenses reasonably incurred in relation to any indemnity claim against you, and all such costs shall be payable on demand.

22. FORCE MAJEURE

22.1 If a force majeure event persists for more than one week, we reserve the right to terminate the terms and conditions immediately by written notice, without any liability other than a refund of any amounts already paid by you for products not yet delivered.

22.2 In the event of a force majeure event, we reserve the absolute discretion as to the measures we take to fully comply with our obligations under these Terms.

23. AMENDMENTS

23.1 We reserve the right to amend these Terms of Service from time to time. We will notify you of significant changes that we believe may have adverse effects on you in advance. All changes to these Terms of Service will be communicated to you. The Terms of Service in effect from time to time shall apply to your use of our Website and any Products offered through our Website.

23.2 If you do not agree with revised Terms of Service, you should discontinue using our Website or purchasing our Products.

23.3 If you expressly agree to these Terms, we will seek your explicit consent and approval for any revisions to these Terms prior to your initial purchase of Products after the effective date of the revision. If you do not provide your express consent to the revised Terms within the time frame specified by us, you should discontinue using the Website or purchasing our Products.

25. ENTIRE AGREEMENT Failure by us to exercise or enforce any right or provision of these terms and conditions shall not be deemed a waiver of that right or provision. These terms and conditions and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the terms and conditions). Any ambiguities in the interpretation of these terms and conditions shall not be construed against the drafting party.

26. APPLICABLE LAW These terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Netherlands.

27. CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

28. OUR CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at Info@Mainovoo.nl. Our contact information is as follows:
Mainovoo
Email: Info@Mainovoo.nl
Chamber of Commerce: 85460613
VAT number: NL004097846B23